Campus Information and Visitor Services (CIVS) gathers and facilitates the exchange of university details and facts to the internal and external Mason community.
We are a primary point of contact to Mason for nearly one million people each year through the university switchboard, interactive kiosks, the Johnson Center Information Desk, event information/calendar, campus maps, electronic signboard, several university web pages, and an outreach database.
The CIVS staff team consists of an executive director, a supervisor, and over 20 student wage workers across the Fairfax, Mason Square, and Science and Technology campuses.
Info Desks on Campus
University Information maintains the following information desk locations:
- In-Person at the Johnson Center, Fairfax Campus
- Interactive Kiosks
- Fairfax Campus: Merten Hall, SUB I, and The Hub
- Mason Square: Van Metre Hall
- SciTech: Colgan Hall
Each desk can address questions both in-person and via phone.
Switchboard
Switchboard Phone Number: 703-993-1000
Merten Hall, Room 2100
The University Switchboard now can send and receive text messages!
Monday–Friday: 9 a.m. to 7 p.m.
Saturday: 9 a.m. to 5 p.m.
Sunday: Closed
Summer Hours of Operation:
Monday–Friday: 9 a.m. to 5 p.m.
Saturday: 8:30 a.m. to 1:30 p.m.
Sunday: Closed
- Answers all incoming calls and text messages to the university’s main number from both the external and internal communities
- Transfers callers to requested department/person
- Dispenses information on all aspects of the university
- Directions to and around campus
- Provides information on the status of the university during inclement weather or other changes to the university schedule
Mason 101 Training Class
Whether you are new to the George Mason community, looking to update your university knowledge, or looking for more resources available at George Mason, we welcome you to sign up for Mason 101. This introduction to George Mason University's history, organizational structure, and resources is aimed at faculty and staff. Mason 101 is a free, two hour information session that includes a virtual tour of all George Mason sites and planned future expansion projects. Virtual and in-person sessions are available.
To register for an upcoming session:
- Log into to masonleaps.gmu.edu with your MasonID credentials
- In the search bar in upper right corner of the page, search for “Mason 101”
- On the screen that opens, click “Mason 101”
- Available Mason 101 dates will appear
- Click on the “Request” button next to your preferred training date
For questions about Mason 101, contact Philip Stamper at pstamper@gmu.edu or 703-993-5308.
Outreach Database
CIVS gathers and maintains a database of names and contact information of individuals belonging to over 180 groups both internal and external to George Mason. The Outreach Database is free, and is for the use of university personnel only. University personnel may request a list of contacts for sharing information such as news and events with select audiences.
The categories for the mailing lists are:
- Business
- Chambers of Commerce Board of Directors
- Community/Service Groups
- Economic Development
- Education
- External Boards
- George Mason University
- Government
- Libraries
- Literature
- Professional Associations
- Safety Officials
- Special Interest Groups
View a comprehensive list of all groups by category and submit a request through the online form.